Privacy Policy
1. Introduction
ARTISAN Management Group (“we,” “our,” or “us”) is committed to protecting your privacy. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you visit our website, submit information through our online forms, apply for an apartment, use our resident portal, or otherwise interact with us online. It is designed to comply with applicable U.S. privacy laws.
2. Information We Collect
By using our website, submitting information through our online forms, and using communication channels, you agree to the collection and use of your information in accordance with this Policy.
Personal Information
We may collect personal information that you voluntarily provide, including:
- Name
- Email address
- Phone number
- Mailing address
- Date of birth
- Government-issued identification
- Social Security number (when required for screening)
- Employment and income information
- Emergency contact information
- Payment and billing information
Automatically Collected Information
When you visit our website, we may automatically collect:
- IP address
- Browser type
- Device type
- Pages visited
- Date and time of your visit
- Referring website
- Cookies
3. How We Use Your Information
We use your information to:
- Respond to inquiries and schedule property tours
- Process rental applications and conduct screenings
- Prepare and manage lease agreements
- Collect rent and other payments
- Provide resident services and communications
- Improve our website and marketing
- Comply with legal and regulatory requirements
4. Sharing of Information
We do not sell or rent your personal information. We may share your information with:
- Tenant screening providers
- Payment processors
- Property management software providers
- Service vendors and contractors
- Law enforcement or regulatory agencies when required by law
5. Data Security
We implement commercially reasonable administrative, technical, and physical safeguards to protect your personal information. However, no online transmission is ever completely secure and we cannot guarantee the security of your personal data transmitted to, through, using or in connection with our services. Sensitive data (such as credit card details) is encrypted and handled exclusively by secure third-party providers.[JS1.1]
6. Cookies and Tracking Technologies
Our website may use cookies and similar technologies to enhance user experience, analyze website traffic, and support marketing efforts. You can adjust your browser settings to refuse cookies.
7. Third-Party Websites
Our website may contain links to third-party websites. We are not responsible for the privacy practices of those sites.
8. Your Privacy Rights
Depending on your location, you may have the right to:
- Request access to the personal data we hold about you
- Request correction of inaccurate information
- Request deletion of your personal information where permitted by law
- Opt out of promotional communications at any time
To exercise any of these rights, please contact us using the information below.
9. Retention of Information
We retain personal information for as long as necessary to fulfill the purposes outlined in this Privacy Policy, comply with legal obligations, resolve disputes, and enforce our agreements.
10. Changes to This Policy
We may update this Privacy Policy from time to time. Any changes will be posted on this page with an updated effective date.
